Effective Date: [29.09.2025]

At Keshwi.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
• Account Information: Login credentials, order history, Wishlist, and saved items.
• Device Information: IP address, browser type, device type, and operating system.
• Usage Data: Pages visited, time spent on site, clicks, and interactions.

2. How We Use Your Information

We use your information to:

• Process and fulfil orders
• Communicate order updates and promotional offers
• Improve website functionality and user experience
• Respond to customer service requests
• Prevent fraud and ensure security

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Payment gateways (e.g., Razorpay, Paytm) for secure transactions
• Courier partners for order delivery
• Third-party service providers for website hosting, analytics, and marketing.

4. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences
• Track website usage for analytics
• Show personalized product recommendations, ads and offers.

You can manage cookie settings in your browser.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.